Privacy Policy
Charter Life LLC (“Company,” “we,” “us,” or “our”), a Delaware limited liability company, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.charter-life.com (the “Site”), use our services, or interact with us in other ways.
By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We may collect the following categories of personal information:
– Identifiers: Name, email address, phone number, mailing address, IP address, account username.
– Commercial Information: Records of products or services purchased or considered.
– Internet or Electronic Activity: Browsing history, search history, interactions with our Site, cookies, and similar tracking technologies.
– Geolocation Data: Approximate location derived from IP address.
– Inferences: Preferences or characteristics drawn from the above data.
We collect this information:
– Directly from you (e.g., when you fill out forms, subscribe to newsletters, or contact us).
– Automatically through cookies, web beacons, or analytics tools when you browse our Site.
– From third parties (e.g., analytics providers, advertising partners, or public sources).
Sensitive Personal Information: We do not knowingly collect sensitive personal information (e.g., precise geolocation, health data, or biometric data) unless necessary and with appropriate consent or as permitted by law.
2. How We Use Your Information
We use your personal information for the following business or commercial purposes:
– To provide, operate, and improve our Site and services.
– To respond to your inquiries, send communications, and provide customer support.
– For marketing and advertising (where permitted).
– To analyze usage trends and personalize your experience.
– For security, fraud prevention, and legal compliance.
– As otherwise disclosed to you or with your consent.
3. Sharing Your Information
We may share personal information with:
– Service Providers: Vendors who assist with website hosting, analytics, email delivery, payment processing, etc. (they are contractually obligated to protect your data).
– Affiliates and Business Partners.
– Legal Requirements: When required by law, court order, or government request.
– Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information for monetary compensation. We also do not “share” it for cross-context behavioral advertising unless you are notified and given the opportunity to opt out.
Categories of Personal Information Disclosed in the Past 12 Months: We use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, and serve relevant content. You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy] (if you have one) or the “Your Rights” section below.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Policy or as required by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights (subject to verification):
– Right to Know: Request details about the personal information we have collected about you.
– Right to Delete: Request deletion of your personal information (subject to exceptions).
– Right to Correct: Request correction of inaccurate information.
– Right to Opt-Out of Sale or Sharing (for targeted advertising).
– Right to Non-Discrimination: You will not be treated differently for exercising your rights.
– Right to Limit Use of Sensitive Information (if applicable).
How to Exercise Your Rights:
Submit a verifiable request by emailing us at hello@charter-life.com. We will respond within 45 days (extendable under applicable law).
You may also designate an authorized agent to make requests on your behalf.
8. Children’s Privacy
Our Site is not directed to children under 16 (or 13 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
9. International Transfers
If you are outside the United States, your information may be transferred to and processed in the US. We take appropriate measures to protect it.
10. Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you of material changes by posting the new Policy on our Site with an updated “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Charter Life LLC
Email: hello@charter-life.com
This Privacy Policy is governed by the laws of the State of Delaware.